FAQ
Individual verification
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on 24 Dec 2024Updated on 26 Dec 20243
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on 24 Dec 2024Updated on 26 Dec 2024
- What documents are accepted as proof of sources of funds from decentralized finance?Published on 12 Nov 2024Updated on 30 Nov 202419
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 2 Jan 2025123
- How do I secure my exchange account?Published on 12 Jun 2024Updated on 9 Dec 2024456
- How do I get my individual account verified?Published on 7 Aug 2024Updated on 4 Sept 202415
- How do I verify an individual account?Published on 25 Sept 2023Updated on 31 Dec 202420,908
- A beginner's guide to identity verificationPublished on 25 Sept 2023Updated on 17 Dec 20245,283
- Why did my identity verification fail?Published on 8 Aug 2024Updated on 24 Sept 202430
- Why did my identity verification fail?Published on 5 Sept 2023Updated on 20 Dec 20246,185
- What documents are accepted as proof of sources of wealth and funds?Published on 2 Oct 2024Updated on 18 Nov 2024104
- How long does it take to complete my identity verification?Published on 4 Sept 2024Updated on 5 Sept 20241
- How long does it take to complete my identity verification?Published on 5 Sept 2023Updated on 31 Dec 20242,699
- How do I submit my proof of address (POA)?Published on 25 Sept 2024Updated on 25 Sept 20243
- How do I verify my identity with Singpass?Published on 13 Sept 2024Updated on 31 Dec 20241
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