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如何找到我的转账ID

当通过提现转移数字资产时,交易成功汇出后,区块会生成这笔提现的交易ID,即哈希值,简称Txid。可以在提现页面查询该笔提现的交易ID,也可以通过提供账户、提币币种、数量、地址,由在线客服协助查询。

(1)APP端:点击提现,点击右上角账单,即可显示最近三个月的提现记录,在提现记录中可查询该笔提现的交易ID。

如何找到我的转账ID-png1

(2)网页端:点击提现,在全部提现记录中即可查询交易ID。

如何找到我的转账ID-png2

  • 联系在线客服查询

APP端联系在线客服步骤:点击首页左上角,在帮助中心页面,点击在线客服,描述具体问题,由客服介入处理;

数字资产充值何时到账?手续费是多少?png1

网页端联系在线客服步骤:点击页面右下角耳机图标,输入相关问题,选择人工客服,描述具体问题,由客服介入处理。

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