How do I submit my proof of address (POA)?

Published on 5 Sept 2023Updated on 18 Nov 20242 min read555

Go to Profile and select Verification to complete your verification to meet Know Your Customer (KYC) requirements.

What are the supported POA?

  • Valid bank statements.

  • Tax form, tax statement, or tax return.

  • Pay stub that contains residential address.

  • Valid rental agreement (the remaining tenure cannot be less than 2 months).

  • Valid utility bills such as water, electricity, gas, home attached tv or internet bills, landline telephone bills. Mobile phone statements are not acceptable.

Note:

  • The POA must be your residential address.

  • Your full name on the POA must match your legal name.

  • The POA must be issued within the last 3 months.

  • The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file

  • The POA must match the residential information you provided during your identity verification

  • The acceptable types of POA may vary with different jurisdiction

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