FAQ
Individual verification
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on 24 Dec 2024Updated on 26 Jan 20259
- What documents are accepted as proof of sources of funds from decentralized finance?Published on 12 Nov 2024Updated on 20 Jan 202525
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 2 Jan 2025133
- How do I secure my exchange account?Published on 12 June 2024Updated on 15 Jan 2025494
- How do I verify an individual account?Published on 25 Sept 2023Updated on 21 Jan 202521,388
- A beginner's guide to identity verificationPublished on 25 Sept 2023Updated on 15 Jan 20255,339
- Why did my identity verification fail?Published on 5 Sept 2023Updated on 15 Jan 20256,467
- What documents are accepted as proof of sources of wealth and funds?Published on 2 Oct 2024Updated on 21 Jan 2025120
- How long does it take to complete my identity verification?Published on 5 Sept 2023Updated on 31 Dec 20242,763
- How do I submit my proof of address (POA) in Saudi Arabia?Published on 12 June 2024Updated on 15 Jan 202536
- Guide to ID and selfie photos for identity verificationPublished on 13 Oct 2023Updated on 21 Jan 20256,370
- How do I verify an individual account from Mexico?Published on 25 Sept 2023Updated on 15 Jan 202586
- How do I submit my proof of address (POA)?Published on 5 Sept 2023Updated on 21 Jan 2025585
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