FAQ
Institutional onboarding
- How do I start onboarding as an institutional user?Published on 10 Oct 2024Updated on 26 Feb 202514
- How do I fix errors when submitting my institutional verification?Published on 10 Oct 2024Updated on 26 Feb 202527
- How do I check the status of my institutional verification?Published on 10 Oct 2024Updated on 26 Feb 202518
- Know Your Business (KYB) FAQPublished on 29 Jan 2025Updated on 17 Feb 202514
- Beneficial Ownership FAQPublished on 10 Oct 2024Updated on 17 Feb 20252
- Which types of institutions are supported by OKX?Published on 29 Jan 2025Updated on 17 Feb 20256
- What onboarding information is required for a Trust?Published on 13 Oct 2023Updated on 17 Feb 202589
- What onboarding information is required for a Publicly Traded Company?Published on 13 Oct 2023Updated on 18 Feb 202565
- What attestation do we need to agree to when verifying as an institutional customer?Published on 5 Feb 2024Updated on 26 Feb 2025103
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on 12 Dec 2024Updated on 26 Feb 202528
- How do I know what my institution type is?Published on 13 Oct 2023Updated on 26 Feb 202570
- What onboarding information is required for a family office?Published on 13 Oct 2023Updated on 26 Feb 202541
- What onboarding information is required for a privately owned financial institution?Published on 13 Oct 2023Updated on 26 Feb 202569
- What onboarding information is required for the non-profit organization (NPO)?Published on 13 Oct 2023Updated on 26 Feb 202548
- What onboarding information is required for a privately owned company?Published on 13 Oct 2023Updated on 26 Feb 2025172
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