FAQ

Individual verification

What are Source of Funds (SoF) and Source of Wealth (SoW)?
Published on Dec 24, 2024Updated on Dec 26, 2024
What documents are accepted as proof of sources of funds from decentralized finance?
Published on Nov 12, 2024Updated on Nov 30, 202414
Disabling cloud sync on your authenticator app
Published on May 12, 2023Updated on Dec 25, 2024109
How do I secure my exchange account?
Published on Jun 12, 2024Updated on Dec 9, 2024390
How do I get my individual account verified?
Published on Aug 7, 2024Updated on Sep 4, 202414
A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Dec 17, 20245,232
Why did my identity verification fail?
Published on Aug 8, 2024Updated on Sep 24, 202430
What documents are accepted as proof of sources of wealth and funds?
Published on Oct 2, 2024Updated on Nov 18, 202491
How long does it take to complete my identity verification?
Published on Sep 4, 2024Updated on Sep 5, 20241
How do I submit my proof of address (POA)?
Published on Sep 25, 2024Updated on Sep 25, 20243
How do I verify my identity with ID and selfie photos?
Published on Sep 4, 2024Updated on Sep 4, 202415
What is Taxpayer Identification Numbers (TIN)?
Published on Sep 2, 2024Updated on Aug 15, 2024
Why do I need to provide my Social Security Number or Taxpayer Identification Number?
Published on Sep 1, 2024Updated on Aug 15, 20243
What are sanctions?
Published on Sep 1, 2024Updated on Aug 15, 2024
How do I submit my proof of address (POA) in Saudi Arabia?
Published on Jun 12, 2024Updated on Dec 20, 202422

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