How do I withdraw BRL with Pix transfer?

发布于 2023年11月27日更新于 2024年7月12日阅读时长 4 分钟85

You can complete a BRL withdrawal to your bank account using a Pix transfer. Pix transfers are currently only available to our Brazilian customers.

How do I make a cash withdrawal?

On the web

  1. Log in to your account at okx.com, go to Assets, and select Withdraw

  2. Select Cash to start making cash withdrawals
    CT-web-cash withdraw-BRL withdraw pageGo to Cash to start making cash withdrawals

  3. Select the bank account you would like to withdraw from, enter the amount

  4. Select Next to view the withdrawal preview

  5. Select Withdraw, then enter your authorization code or SMS code to complete starting a cash withdrawal

On the app

  1. Open your OKX app, go to Withdraw, and select Withdraw BRL
    CT-app-cash withdraw-withdraw BRLOpening withdrawal page

  2. Select the bank account you would like to withdraw to and select Next to enter the amount that you would like to withdraw

  3. Select Next to view the withdrawal preview

  4. Select Withdraw, then enter your authorization code or SMS code to complete starting a cash withdrawal

Note:

  • The Pix transfer is processed instantly, and you should expect to see your BRL withdrawal in your bank account within the next few minutes.
  • The minimum withdrawal amount for BRL Pix transfers is R$10.
  • To learn more about our fees and processing time, read more in Introducing cash deposits and withdrawals

How do I add a withdrawal bank account?

There are two ways you can add a bank account:

Making a successful cash deposit

Making a cash deposit is the simplest way to get your account verified on OKX, as your information will be automatically verified when a successful deposit is performed between your bank and OKX's partner bank.
Any bank account that has performed a successful cash deposit will be automatically added to your list of approved withdrawal bank accounts.

Manually adding a withdrawal bank account deposit

This process will require you to manually input your bank information into our app.
CT-app-cash withdraw-BRL add bank accountAdd your withdrawal bank account manually

Note: please use your checking account when adding your bank account information

Any withdrawals made to manually-added accounts might be rejected if the account information fails to be verified by our banking partners or your own bank.

Frequently Asked Questions

1. Why can't I access the "Withdraw BRL" feature?

To comply with local laws and regulations, cash withdrawals are only available in specific regions. This may mean that your account is currently not eligible to access this feature.

2. How do I know if my bank account is verified?

Once a cash deposit has been successfully processed into your OKX account, your bank account will be verified.

3. How do I check my withdrawal history?

You can review your withdrawal history on the cash withdrawal page by selecting Transaction History.
CT-web-cash withdraw-BRL cash withdraw historyWeb: transaction history on the cash withdrawals page
CT-app-cash withdraw-BRL withdrawal historyApp: transaction history icon on the cash withdrawal method page

4. What happens if I withdraw to an account with a different CPF number and name from my OKX account?

Your withdrawal will be rejected and your funds will be returned to your OKX account.