OKX Help Center | Customer service and helpdesk | OKX

Self-services

Deposit wasn't credited

Deposit wasn't credited

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Withdrawal hasn't arrived

Change authenticator app

Change authenticator app

Verify official channels

Verify official channels

Change phone number

Change phone number

Change email address

Change email address

Reset login password

Reset login password

Freeze account

Close account

Check OKX system status

Check OKX system status

Top questions

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How do I manage BRC-20 assets in OKX wallet? (app)Why hasn't my withdrawal arrived in the account?Why hasn't my deposit been credited?How do I find my deposit address and tag/memos?How do I verify an individual account?

Getting started

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A beginner's guide to identity verification How do I link an authenticator app?What's token trading?How do I use Seagull?How to use auto-renewal on Dual Investment

FAQ

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Account, security, and verification

Account management and security

Manage your personal info, account status, and security settings

Protect yourself from phishing and other cyber attacks

Complete your identity verification

Deposit and withdraw

Deposit crypto into your account to get started

Crypto withdraw

Withdraw your crypto to other platforms with ease

Proof of reserves

Verify OKX reserves and check if your assets are included

Buy and sell crypto using Fiat currencies

Buy and sell crypto using Fiat currencies

Buy and sell crypto

Trade cryptos directly with other participants

Debit and credit cards

Buy and sell crypto with ease using debit and credit cards

Third-party payment channels

Buy and sell crypto through other platforms

Trading

Convert crypto without fees and slippage

Copy strategies of other traders

Trade long or short depending on the market conditions

Liquid marketplace

Trade large amounts on spot, futures, and options OTC

Trade with leverage for higher returns and risks

Derivatives trading

Trade derivatives with extra flexibility

Perpetual swaps

Trade long or short without expiration date

Buy and sell crypto at the current market price

Automate your trading with various strategies

Grow

Make your crypto work and get regular earnings

Discover the latest exciting crypto projects

Borrow crypto with flexibility

Web3 wallet

Explore the Metaverse with your own wallet

Access DApp using your OKX Wallet

Explore all popular DeFi, DEX, GameFi, NFT, news feeds and supplementary tools

Find the best opportunities to grow your portfolio and start earning

Explore the world of NFTs and start your collection

Swap and bridge at the current or specific market price

Rewards and referrals

Learn more about OKX Affiliate Program to earn more

Invite friends and earn together

Invite friends to get rewards

Others

Start mining crypto in the OKX Pool

Common questions for other topics

Use or build DApps on the OKT Chain

Announcements

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Latest announcements Latest events Deposit/withdrawal suspension/resumption P2P trading Spot & margin trading Derivatives

Product documents

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Introduction to basic trading rules Risk management Trading bots Spot & margin trading Copy trading Perpetual contracts

Latest news

Latest announcements

OKX to list perpetual for AUCTION and enable margin trading and Simple Earn

We are pleased to announce that AUCTION margin trading and Simple Earn will be enabled at 08:00 am UTC on December 1. USDT-margined perpetual swaps for AUCTION will be listed at the same time. The updates will cover both the web and app interfaces as well as API. The details are as follows: I. Margin trading and Simple Earn 1. Spot margin trading will be activated for the following pair: AUCTION/USDT 2. For the details of the tiered margin level, please refer to after the official listing. 3. For the limits of Simple Earn, please refer to the after the official listing. II. Perpetual swap trading AUCTIONUSDT Perpetual Swap: | Feature | Details | | --- | --- | | Underlying | AUCTION/USDT Index | | Settlement asset | USDT | | Face value | 0.1 | | Price quotation | 1 AUCTION value calculated in USDT equivalent | | Tick size | 0.001 | | Leverage | 0.01-50x | | Funding rate | Clamp(MA( OKX December 1, 2023

Latest announcements

OKX Wallet smart account (AA) has supported Linea network

Dear OKX users, We're excited to announce that OKX Wallet smart account (AA) now supports the Linea network. You can now experience the Linea network by using the smart account feature on the OKX Wallet mobile app. Linea is the 8th network available for the OKX smart account (AA), joining Ethereum, Polygon, Arbitrum, Optimism, BNB Chain, Avalanche, and OKTC. The smart account, also known as Account Abstraction account, ensures that assets are exclusively controlled by smart contracts. It introduces advanced features such as batch transactions, payment of network fees, key recovery, and more. Learn more at https://www.okx.com/cn/help/what-is-an-aa-smart-contract-wallet. OKX team December 1, 2023

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