OKX Brazil is updating its terms of service

Published on Feb 5, 2024Updated on Apr 4, 20242 min read

We are excited to introduce you to OKX SERVIÇOS DIGITAIS LTDA., the dedicated entity of OKX for Brazilian residents. As part of this new service, you will be able to interact with a platform fully designed for our Brazilian users, including full local customer support and the ability to make deposits and withdrawals in cash (BRL) in your OKX account, making your digital transactions smoother and more convenient.

As part of the migration to the new entity, it is important that users only have tokens available at the local entity. If they have tokens that are not available locally, users have two options before the migration:

  1. Conversion of the unavailable token for an available token.
  2. Withdrawal of the unavailable token to a different wallet.

If no action is taken by the users before the migration, the locally unavailable tokens will be frozen and can only be withdrawn to another wallet. Check the list with the tokens available in the local entity.

Additionally, please set your Trading accounts and subaccounts to "No Margin" mode and complete identity verification by the date mentioned in the email we sent to your registered address, or your account will be frozen. But rest assured, you will still have full access to withdraw your funds at any time.

Please take a moment to close all margin positions, as well as positions in perpetuals, futures, and options (if any). Furthermore, redeem all funds from the Grow products: Earn, Loan, or Jumpstart (if any).

We look forward to serving you even better and continue being part of your digital asset journey.

OKX Team

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