How do I deposit EUR with SEPA bank transfer?

Published on Nov 16, 2023Updated on Apr 4, 20244 min read76

You can complete a EUR deposit from your bank account to your OKX account. EUR local bank transfers are currently only offered to our European customers (residents from EEA countries, excluding France).

To initiate a transfer, you will need to access your bank account and provide your unique OKX account details.

How do I make a cash deposit?

On the web

  1. Login to your account at okx.com, go to Assets and select Deposit

  2. Select Cash to start making cash deposit
    CT-web-cash deposit-EUR depositGo to cash to start making cash deposit

  3. Select a deposit method and Next to check the required details for your transfer, then select Next

  4. After checking the deposit instructions and copy/paste the required info into your online banking system, select Done and you can continue to initiate a deposit with your bank

  5. Confirm the deposit transaction from your bank account

On the app

  1. Open your OKX app, select Deposit > Deposit EUR
    CT-app-deposit EUROpening deposit page from homepage

  2. Select the deposit method you prefer and Next to check the required details for your transfer, then select Next

  3. Review our instructions, initiate a deposit using your online banking system, select Done after copy/paste the required info from OKX to your online bank

  4. Confirm the deposit transaction from your bank account

Note:

  • The deposit processing time will differ based on your bank and transfer mode (SEPA Standard/SEPA Instant).
  • Make sure the name on your OKX account matches the name on your bank account for a smooth deposit transaction. Any deposits from a third party will be rejected.
  • While we don't charge a fee for EUR deposits via SEPA bank transfers, additional transfer fees may be charged by your bank. To learn more about our fees and processing time, read more in Introducing cash deposits and withdrawals.
  • The processing time of your EUR deposit will vary depending on the SEPA payment type you've used. If your bank supports SEPA Instant and your payment is sent as 'Urgent', you should see your EUR deposit within a few seconds. Otherwise, it may take up to 2 business days before the amount is reflected in your account.

Frequently Asked Questions

1. Why am I not able to see the "Deposit EUR" feature?

To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.

2. Why am I only able to select certain payment method types?

To comply with local laws and regulations, the payment methods available to you on your account will be limited to those that are appropriate based on the identity verification documents you have provided during onboarding to OKX.

3. Why am I encountering a "Cash deposit unavailable" message?

This means that fiat payment services aren't currently available in your region. You can refer to here for more details and we'll keep you updated on any regional expansions.

4. Why do I need to verify my identity before making a deposit?

We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region.

5. How do I check my cash deposit history?

You can review your deposit history on the cash deposit page > Transaction History
CT-web-cash deposit-deposit historyWeb: transaction history on the cash deposit page

CT-app-cash deposit-EUR deposit historyApp: transaction history on the deposit page