FAQ

Deposit and withdrawal

Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Published on Oct 21, 2024Updated on Nov 10, 202433
Why is my deposit/withdrawal suspended?
Published on Aug 31, 2023Updated on Oct 4, 2024500
Crypto profit & loss analysis (PnL) FAQ
Published on Aug 22, 2023Updated on Dec 5, 202474
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Published on May 10, 2023Updated on Nov 11, 2024163
How do I enable allowlist? (app)
Published on Aug 14, 2023Updated on Oct 9, 20241,350
How do I enable allowlist? (web)
Published on Aug 14, 2023Updated on Oct 20, 2024261
What should I do if I accidentally deposit crypto that OKX doesn't support?
Published on Sep 26, 2023Updated on Dec 20, 2024661
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Nov 12, 20244,524
How do I check the number of block confirmations? (web)
Published on Aug 22, 2023Updated on Nov 5, 202489
How do I check the number of block confirmations? (app)
Published on Aug 22, 2023Updated on Nov 5, 2024198
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Dec 20, 202414,435
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Dec 2, 202410,127
Travel Rule FAQ
Published on Jul 20, 2023Updated on Nov 17, 2024602
How do I find my deposit address and tag/memo/comment?
Published on Oct 30, 2024Updated on Oct 30, 20242
How do I make a crypto withdrawal? (app)
Published on Aug 31, 2024Updated on Sep 16, 202420

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