How long does it take to complete my identity verification?

Published on Sep 5, 2023Updated on Jul 3, 20242 min read1,877

OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification:

Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours.

Note:

  • Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here.

  • During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.

  • You'll receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.