How do I submit my proof of address (POA)?

Published on Sep 5, 2023Updated on Apr 11, 20242 min read341

Go to Profile and select Verification to complete your verification to meet Know Your Customer (KYC) requirements.

What are the supported POA?

  • Valid bank statements.

  • Tax form, tax statement, or tax return.

  • Pay stub that contains residential address.

  • Valid rental agreement (the remaining tenure cannot be less than 2 months).

  • Valid utility bills such as water, electricity, gas, home attached tv or internet bills, landline telephone bills. Mobile phone statements are not acceptable.


  • POA must be your residential address.

  • Your full name on the POA must match your legal name.

  • The POA must be issued within the last 3 months.

  • The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file

  • The POA must match with the residential information you provided during your identity verification

  • The acceptable types of POA may very with different jurisdiction