- What documents are accepted as proof of sources of wealth and funds?Published on Oct 2, 2024Updated on Nov 18, 2024109
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Nov 15, 20243,950
- My authenticator app isn't working, what should I do?Published on Aug 11, 2023Updated on Nov 24, 2024781
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on Jan 15, 2025380
- How long does it take to complete my identity verification?Published on Sep 5, 2023Updated on Dec 31, 20242,712
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on Dec 12, 2024Updated on Dec 29, 202411
- How do I whitelist OKX Emails?Published on Nov 26, 2024Updated on Dec 20, 20248
- How do I fix errors when submitting my institutional verification?Published on Oct 10, 2024Updated on Jan 15, 202521
- How do I check the status of my institutional verification?Published on Oct 10, 2024Updated on Jan 15, 202510
- How do I start onboarding as an institutional user?Published on Oct 10, 2024Updated on Oct 20, 20248
- How do I submit my proof of address (POA) in Saudi Arabia?Published on Jun 12, 2024Updated on Jan 15, 202529
- How do I register an account on OKX?Published on May 23, 2024Updated on Jan 15, 202514,357
- What attestation do we need to agree to when verifying as an institutional customer?Published on Feb 5, 2024Updated on Jan 15, 202596
- Which proof of address (POA) is acceptable for institutional verification?Published on Oct 13, 2023Updated on Jan 16, 2025131
- How do I verify as a privately owned financial institution?Published on Oct 13, 2023Updated on Jan 9, 202551
